Results - General Informatics

Technology Turnaround Brings Healthcare Conglomerate Back to Financial Growth

  • Client: Health Care Options, a home health care provider, has more than 20 years of experience in the home health care industry, earning a reputation as an industry leader. The company is dedicated to addressing and meeting the needs of individuals on the fringes of life.
  • Situation: In the past, different vendors set up infrastructure, phone systems, networking, and applications.  As a result, each pointed fingers at the other for everyday failures. This led to Health Care Options losing faith in the system. Further, revenues started declining due to bad information processing, and there was a complete failure of technology leadership.
  • Solution: General Informatics set up a 90-day rehabilitation program, clearly identifying each aspect of technology. Multiple General Informatics teams addressed different aspects of the business such as: networking, WAN connectivity, telephony issues, Wi-Fi connectivity, Line of Business applications and user training on those applications.
  • Benefit: The broken elements of the existing infrastructure were replaced — greatly enhancing the reliability and user’s trust. New LOB applications were introduced with successful data migration, building user confidence. The telephony across 6 sites was optimized, and General Informatics provided a virtual CIO to create a direction and foundation for the technologies to bring back financial growth to the company.

Spread the word

Recent Posts

hacker, attack, mask-1872304.jpg

Cybersecurity Insurance – Who should I talk to?

Many companies are becoming aware that cybersecurity insurance is no longer optional, and it most definitely is not as cheap or as easy to obtain as the past.  In fact, many companies are being dropped from their current policy.  Why is this happening?  Well, the standards for “normal” cybersecurity protection have drastically increased and the

Read More »

Why do I need Cybersecurity Insurance?

Cybersecurity insurance is an important part of any business’s risk management strategy. We will talk more about creating a Risk Management Program a bit later in a future blog, but the need for insurance continues to increase. Cyber threats are becoming more sophisticated and widespread, and with the potential for serious financial losses from even

Read More »

Why You Need a vCISO

These days, more than ever, having a Chief Information Security Officer is becoming a necessity as cyber-attacks continue to rise.  There is a rapidly growing list of organizations embarrassed with what seems like one breach announcement after the other, including some companies considered to be among the most sophisticated.  I mean, when a company that

Read More »
Scroll to Top

We'd like to hear from you — contact us today.

Whether you need IT services, new technology, or just have a question – we’re here to help. Please fill out our contact form or call us at 800-259-3412 and a technology advisor will assist you.

"*" indicates required fields

Please let us know what's on your mind. Have a question for us? Ask away.