I will admit when Covid first hit in January 2020, I was one of the guys who thought we would all be back to work in 180 days and thinking we all overreacted. I am still not sure if I was right about the second part of that statement, but I know I was wrong about the first.
I bring this up because I believe the hybrid approach that we use at GI is not going away anytime soon, and productivity is incredibly important if you are running an MSP. We have contractual SLA’s and customer promises that I would like to keep! Our reputation is on the line here. That said, we use a tool called Prodoscore that is so helpful in finding out not as much who is “working”, but who is engaged internally and with our customer base. Let’s first learn about Prodoscore.
What is Prodoscore?
Prodoscore is an Employee Productivity Monitoring (EPM) solution designed to empower teams with visibility, ensuring that flexibility for employees and accountability for employers coexist harmoniously. In the modern work environment, where remote and hybrid work models are becoming increasingly common, having a tool that provides insights into employee productivity is invaluable. At GI, we have found more people who are overworked than those who are not working. The tool helped us drill down into specific teams and helps us to find out who is overloaded.
How Does Prodoscore Work?
At its core, Prodoscore uses Machine Learning, AI, and Natural Language Processing to measure thousands of daily activity points across your core business applications. This data is then processed to provide productivity intelligence. The proprietary scoring system of Prodoscore produces key indicators that are easy to understand, allowing leaders to make well-informed decisions rooted in data. This eliminates the need for guesswork and gut feelings, which are often ineffective in driving smart business decisions.
So what is the value proposition to a small business and why?
- Visibility and Accountability: Prodoscore provides an early warning system, giving insights into team engagement regardless of their location. This ensures that employers can identify when their top performers are overworked or at risk of leaving.
- Data-Driven Decisions: The data required to understand employee engagement and productivity has always existed but accessing it has been a challenge. Prodoscore simplifies this by offering a complete picture of employee engagement, enabling objective, data-driven decisions about personnel.
- Actionable Insights: Prodoscore surfaces actionable insights about how people work. With this data, organizations can keep their top contributors satisfied, identify struggling team members, pinpoint potential burnout, and replicate behaviors that lead to success.
- Ease of Implementation: Being a cloud-based EPM solution, Prodoscore boasts a hassle-free implementation process. Within just 15 minutes, businesses can have the system up and running. Moreover, within 24 hours, they can access 90 days of productivity data, insights into business tool adoption, training, support, and top-tier cloud security, all without disrupting employees or compromising their privacy.
Why Consider Prodoscore?
- Customer Testimonials: Prodoscore has received positive feedback from its users, and we are most definitely one of those happy customers. Some of the testimonials highlight its ability to provide a sense of what staff members are doing without being invasive, its utility in gamifying sales processes, and its effectiveness in monitoring productivity, especially in remote work settings.
- Customization: Prodoscore can be tailored to meet specific business needs. Whether it’s integrating with other tools or focusing on specific roles like sales, staffing, or customer success, Prodoscore offers a solution for every business model.
- Innovative Features: Prodoscore continues to innovate with products like ProdoLabs™, an innovative data platform designed to enhance Prodoscore’s existing metrics. This platform can visualize potential financial losses due to excessive meetings, lack of tool adoption, or disengaged employees.
If this interests you, you can contact us here at GI and we can help get the ball rolling on a demo or begin the implementation. Just know that hybrid work models are becoming the norm, and tools like Prodoscore are essential for businesses to maintain productivity and ensure employee well-being. With its data-driven approach, ease of implementation, and positive feedback from users, Prodoscore is a worthy investment for businesses looking to optimize their workforce and make informed decisions.
Contact us today to set up a demo!