Terminal Operating System (TOS) Professional Support
Advanced Support for Terminal Operating Systems from the team formerly known as Versiant
Implementation, customization, maintenance, and support
General Informatics provides advanced support of terminal operating systems (TOS) with a focus on the maritime industry.
With the experience of over 50 TOS implementations and upgrades, General Informatics can provide the expertise needed for any related TOS projects or day-to-day TOS support.
Support from General Informatics may include:
- Assistance with TOS administration, calibration, customization and testing efforts
- Provided support and maintenance for the processing of EDI files into and out of various operating systems & related servers
- Coordination & execution of needed EDI setups based on trading partner & customer needs while focusing on ANSI X12 & UN/EDIFACT standards
- Monitoring daily processing of EDI messages and integration of new custom EDI messages
IT Infrastructure is the backbone of the Terminal Operating System (TOS)
How your IT infrastructure is architected and designed is critical to the overall performance of the Terminal Operating System (TOS) environment.
As a result, it is necessary to have a comprehensive understanding of your IT architecture and how it relates to (and supports) your entire terminal eco-system.
General Informatics helps our clients to design, develop, and maintain IT infrastructure models that serve the unique needs of your port, terminal, or logistics operations.
Talk today with a logistics solutions expert today
Maritime Data Solutions
Our customer-centric support team can help you leverage your Navis SPARCS N4 terminal operating system to increase EDI efficiency, extend your current TOS to achieve new levels of effectiveness, and perform regular maintenance to ensure maximum TOS availability.
How Lynx and Navis Work Together
In our rapidly changing world, terminal operators need a system that enhances operational efficiency and supports future growth.
- Improve Customer Satisfaction with visibility into terminal data
- With a few clicks, you authorize and send in the order. We will confirm your order and ship it.
- With a few clicks, you authorize and send in the order. We will confirm your order and ship it.