IT Management & Support
As your Managed IT Service Provider, General Informatics provides management, monitoring, and maintenance for your network. And proactive support means less downtime and increased productivity.
IT Management and Support
With General Informatics as your IT services partner, a team of 70+ engineers, consultants & MBAs work as an extension of your company to proactively manage and support your technology. Welcome to premier IT Management and Support.
ServerWatch Antivirus
- 24/7 Protection, Monitoring & Alerts
- Enterprise Anti-Virus Software
- Proactive Maintenance w/Patch Management
- Helpdesk available at an extra charge
ServerWatch Complete
previously TotalCARE
- 24/7 Protection, Monitoring & Alerts
- Enterprise Antivirus Software
- Proactive Maintenance w/Patch Management
- On-Demand Helpdesk
- Productivity Tools & Apps
- Remote & Onsite Support
- Advanced Security & End User Training
- Monthly Reports
- Annual Strategy Meeting
- Customer Success Manager
ServerWatch Advanced
Includes EDR
- 24/7 Protection, Monitoring & Alerts
- Enterprise Anti-Virus & EDR
- Proactive Maintenance w/Patch Management
- Helpdesk available at an extra charge
Give your business an edge with ServerWatch and PCWatch
We work closely with clients to fuel business growth through technology. As a result, our clients consistently land on top company lists locally & nationally.Â
PCWatch Complete
previously TotalCARE
Eliminate the need to staff a team to keep up with patch management, monitoring or maintenance for your personal computers and approved devices. General Informatics watches your device 24 X 7 with a multi-tier defense that includes enterprise class antivirus and comes with unlimited use of help desk and onsite field engineering.
This service includes representation by a Customer Success Manager (this service does not include consulting or virtual consulting services)
PCWatch and PCWatch Advanced also available
- 24/7 Protection, Monitoring & Alerts
- Enterprise Antivirus Software
- Proactive Maintenance w/Patch Management
- On-Demand Helpdesk
- Productivity Tools & Apps
- Remote & Onsite Support
- Advanced Security & End User Training
- Monthly Reports
- Annual Strategy Meeting
- Customer Success Manager
Additional Services
NetWatch Firewall
Management of firewalls for one or more locations that would not need advanced routing or complex VLAN – includes firewall device.
- Gateway Anti-virus
- Anti-spyware
- Intrusion Prevention
- Content Filtering
NetWatch Switch
Management of switches for one or more locations that would not need advanced routing or complex VLAN – includes firewall device
PatchWatch Complete
Eliminate risk and automate the configuration, patching, and compliance of your Windows and Linux systems with one platform service through General Informatics. Remediate thousands of critical vulnerabilities up to 30X faster. Slash cost and complexity by up to 97%. Give your end-users unparalleled productivity without interruptions.
Find out how the right IT team can move your business forward.
Contact us to schedule a FREE in-depth IT assessment.
Our team will identify any technology risks or opportunities for improvement and develop a plan with expert recommendations.
