Managed IT Services

Looking for IT support or the total managed IT service provider? General Informatics provides remote IT support, network security, proactive network management, cloud-based networks and much more.  

Managed IT services that allow you to focus on your business

IT Service
Management & Support

Move your business forward faster with the IT services team trusted by over 800 companies, schools & government agencies.

IT Management

Our packaged managed services include ServerWatch & PCWatch.

Customized to fit your business, options include 24/7 protection with monitoring & alerts, endpoint detection & response (EDR), proactive maintenance with patch management, productivity tools, and on-demand help desk support.

Ready to scale up? You can – with our vCIO/vCISO services, including quarterly reviews, in-depth reporting & analysis, and more.

Cyber Security

With GI’s ThreatWatch portfolio, ensure your network is reliable, protected, and ready for the future with our managed firewall and cybersecurity services. Let our real-time threat protection, content filtering, and advanced security bring you peace of mind that you’re protected 24/7/365.

Need to go further? We also provide risk assessments, pen testing, and compliance services. 

Cloud Services

With GI’s Server 365, you’ll have the option to receive an on-premises or cloud-based server configured to meet your needs. The best part? There’s no expensive hardware to buy.

Backup 365 means you’re covered in case there’s a disaster by receiving daily backups and monitoring.

And Office365 is the all-in-one solution for staying productive from virtually anywhere.

GI Net

Internet 365 provides highly redundant, reliable high speed internet connectivity through our robustly engineered network of backbone internet providers.

Need more power? With Connect 365, enjoy dedicated connectivity into the GI private cloud. Issues of latency will be a thing of the past.

Level up: If loss of connectivity is never acceptable, ask about GI’s failover services.

Phone 365

With our telecom solutions, we are changing how companies communicate by providing the cost-efficiency, reliability, and simplicity your business needs to succeed.

If you need an even more flexible solution, Phone 365 can provide full functionality using a soft phone only. Easily create unified communications without the need for a desktop handset.

Video Camera Support

You rely on your camera system to protect your assets, now rely on General Informatics to protect you.  With CamWatch 365 GI will provide the maintenance and support you need to keep your system active.

Managed Print

Managed Print services can reduce print and copy costs by as much as 30%, helping your business gain visibility and control of printing. By outsourcing your daily print management through General Informatics, you can focus your energy on your core business.

# 50
Best IT Solution in the US: Microsoft
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Average Savings per Employee
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Client Satisfaction Rating

Find out how the right IT services team can move your business forward.

Over 800 businesses trust General Informatics to keep their IT in top shape. We’re here to do the same for you.

Contact us to schedule a FREE in-depth IT assessment. Our team will identify technology risks and opportunities for improvement, and develop a plan with expert recommendations.

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Meet Our CEO & President

Don Monistere

Don Monistere is an Entrepreneur, Published Author and Accomplished Executive.

Monistere is the CEO and President of General Informatics. Monistere joined the General Informatics team in 2020 and has been actively growing its reach since. General Informatics is one of the fastest growing IT services providers in the Southeast and is considered the leading IT partner for businesses, schools, government agencies, and for the financial and maritime industry.

Managed Services

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