BATON ROUGE, LOUISIANA:
General Informatics (GI) ranks among the world’s Top 100 Vertical Market MSPs for 2022, according to ChannelE2E, a CyberRisk Alliance resource.
The annual list and research #MSP100 identify and honor the top 100 managed services providers (MSPs) in healthcare, legal, government, financial services, manufacturing, and additional vertical markets. Moreover, the research affirms that vertical market MSPs have vastly expanded their managed security capabilities.

This year’s research revealed several key MSP business, security, and market trends.
Key takeaways include:
Surging MSP Revenues:
Honorees generated a combined $3.05 billion in vertical market annual recurring revenue (ARR) in 2021, up 42% from $2.14 billion million in 2020. The surge involved extremely strong MSP merger and acquisition (M&A) activity; accelerated demand for cloud & cybersecurity services; and successful MSP pivots amid the continued COVID-19 pandemic.
Key Verticals:
The most successful vertical market MSPs are zeroing in on healthcare and manufacturing, with continued strong interest in financial services, legal and government opportunities.
Managed Security Services:
All of the honorees offer some form of managed security services – particularly backup and disaster recovery (96%), endpoint detection & response (EDR, 88%) and managed detection and response (MDR), 82%). Moreover, the MSPs increasingly focus on emerging areas such as Cloud Security Posture Management (CSPM, 49%) and eXtended Detection and Response (XDR, 38%).
End-Customer Reach:
The Top 100 Vertical Market MSPs now manage more than 6.1 million users across their customer sites as of 2021, up from 3.1 million in 2020.
Top 10 Strategic Technology Partners:
MSPs consider their top vertical market technology partners to be Microsoft (46%), ConnectWise (18%), Datto (18%), Cisco Systems (15%), Dell Technologies (14%), Ingram Micro (13%), Amazon Web Services (10%), SentinelOne (10%), Fortinet (9%) & Tech Data (7%).
General Informatics was ranked among the top vertical market MSPs in Government & Education.
“We are honored to be recognized among the world’s Top 100 MSP’s as well as cracking the top 5 in Government & Education service providers,” says Don Monistere, CEO & President of General Informatics. “The team at General Informatics is dedicated to serving our clients every day with a ‘Can Do – Will Do Attitude’ and it is exciting to see their hard work and service be recognized by ChannelE2E. We fully intend to improve our rankings throughout ChannelE2E’s listings and expect this is the first of many national and world rankings that GI’s name will be mentioned. ”
We fully intend to improve our rankings throughout ChannelE2E’s listings and expect this is the first of many national and world rankings that GI’s name will be mentioned.
Don Monistere, General Informatics
“ChannelE2E and CyberRisk Alliance congratulate General Informatics on this honor,” said Amy Katz, executive VP and general manager of ChannelE2E, a CyberRisk Alliance resource. “Businesses worldwide increasingly outsource their most critical security, business automation and IT management requirements to the world’s Top 100 Vertical Market MSPs.”
The ChannelE2E Top 100 Vertical Market MSPs list and research are overseen by Joe Panettieri (@JoePanettieri), executive VP and editorial director of ChannelE2E. Find the online list and associated report here: http://www.channelE2E.com/top100
About ChannelE2E
ChannelE2E (www.ChannelE2E.com), a CyberRisk Alliance resource, is the leading digital destination for MSPs, IT service providers, channel partners and strategic investors seeking to maximize their business valuations, mitigate business risk and maximize security — from Entrepreneur to Exit.
About Cyber Risk Alliance
CyberRisk Alliance (CRA) is a business intelligence company serving the high growth, rapidly evolving cybersecurity community with a diversified portfolio of services that inform, educate, build community, and inspire an efficient marketplace. Our trusted information leverages a unique network of journalists, analysts and influencers, policymakers, and practitioners. CRA’s brands include SC Media, Security Weekly, InfoSec World, Cybersecurity Collaboration Forum, our research unit CRA Business Intelligence, the peer-to-peer CISO membership network, Cybersecurity Collaborative, and now Identiverse, ChannelE2E and MSSP Alert.
About General Informatics
General Informatics is a premier IT managed services provider, delivering exceptional managed IT solutions to a diverse base of customers across the southeast United States. With a continuously growing portfolio of diverse technology services, General Informatics has helped clients realize significant growth through innovative technology deployment and exceptional service delivery. General Informatics is one of the fastest growing managed IT services providers in the Southeast and is the leading IT partner for businesses, schools, and government agencies. More information can be found at geninf.com.
Contact
- Don Monistere, CEO & President
- 225.767.7670
- donm@geninf.com